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If you have lost your password or user name, you can contact us at 1-877-213-1053. You can also go to our the Lost Password Page.

Customer Service Contacts

Contact your cable provider's customer supportConnectMyCable allows you to only order your services from providers. We are not your cable or satellite provider. If you have questions about your service (billing, payments, disconnections, etc.), you must contact your cable or satellite company directly. See your current bill for contact information or see below.
   
Adelphia 888-683-1000
BellSouth 866-500-9794
Charter Communications 888-438-2427
Comcast 800-266-2278
Cox Communications: Cleveland 216-335-3500
Cox Communications: Las Vegas 800-383-4000
Cox Communications: Lubbock 806-793-2222
Cox Communications: New England 877-247-2474
Cox Communications: Phoenix 623-594-1049
Cox Communications: San Diego 619-262-1122
Cox Communications: Tucson 520-884-0133
Cox Communications: Oklahoma City 405-600-8282
Cox/Suddenlink Mid America 888-822-5151
DIRECTV 800-518-0298
DISH Network 800-425-5728
Insight 800-273-0144
Knology 877-566-5649
RCN 800-746-4726
AT&T California (SBC/Pacific Bell) 800-464-7928
AT&T Southwest (SBC/Southwestern Bell) 800-310-2355
Sprint/Embarq 800-777-4681
Suddenlink Central & East 800-584-5610
Suddenlink South - OK/KS 800-584-5610
Suddenlink Pacific - CA 800-832-2258
Suddenlink Pacific - ID/WA 800-766-2108
Time Warner: Dallas 972-742-5892
Time Warner: Albany 866-321-2225
Time Warner: Cincinnati 800-677-9767
Time Warner: Columbus & Central Ohio 800-617-4311
Time Warner: Corpus Christi 361-857-5086
Time Warner: Greensboro 336-379-0200
Time Warner: Houston 800-776-9993
Time Warner: Kansas City 816-358-2292
Time Warner: Raleigh 919-595-4892
Time Warner: Rochester 800-756-7956
Time Warner: San Diego 858-695-3200
TVMAX 866-846-3488
Wide Open West (WOW!) 866-496-9669
Willamette Broadband 888-222-5314
Ygnition Networks 866-876-3278
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