Television Knowledge Center

Do you know what to consider before ordering home television service? Don't know about the differences between satellite and cable? Not sure what people mean when they talk about the analog-digital transition? Well don't fret because you have come to the right place for TV information. We've compiled and organized tips so you can make an informed decision and get the best deal available for you and your family.
 

Bundles

Bundles are the way to go if you want to save money on your home services. Most communications companies now offer home phone, Internet and television services and as an incentive for you to get all three from one company, they offer discounted prices. And guess who reaps the benefits of that competition — you! Read The Benefits of Bundling to learn about more ways bundles are good for you and your family.

Top Frequently Asked Questions

How does the service work?

After entering your address, you will automatically start with the first service category appearing on the side navigation bar at the top portion of your screen. You may at any time, however, jump back and forth among service categories by clicking on any service category on the upper navigation bar. Once you have selected a service category, check the box next to each of the service providers you want to consider (up to three at a time) and click the "Continue" button. After you have reviewed their offerings, click the "Continue" button that relates to the service provider whose services you would like to purchase. Finally, complete the order form and click the "Order" button. Your order will then be sent directly to the service provider, who may require us to verify your identity by having you enter a valid credit card number prior to processing your order. This information will be used for identification purposes only, and no charges will be assessed to your account. Later, check your Account Summary for the status of your orders.

How should I navigate through this site?

You can use the navigation bar on the upper portion of your screen to view the descriptions of the services offered by this site. Once you enter in your address, the navigation bar on the top side of your screen is your guide to the services that this site offers. Simply click on any button or service category that you find of interest. Once you have selected a service category, use the command buttons at the bottom of each page to proceed through that category. When available, use the navigation bar in the upper right corner of the page to move back within that service category.

When will I find out if my orders are accepted?

To view the status of your orders, select the My Orders link from the left-hand or top navigation bar. Service provider communications will be delivered to you on the My Orders page.

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